At BetBonanza Nigeria, we believe betting should always remain a form of entertainment — not a source of stress or financial difficulty.
This Responsible Gaming Policy explains our commitment to protecting players, promoting balanced play, and ensuring a safe betting environment for everyone.
Our Commitment
As a licensed operator regulated by the National Lottery Regulatory Commission (NLRC) and the Lagos State Lotteries and Gaming Authority (LSLGA), BetBonanza upholds strict principles of responsible gaming.
We encourage all users to gamble within their limits and to recognize betting as a leisure activity — never as a means to earn income or recover losses.
Core Principles
Our approach to responsible gaming is built around five key principles:
- Player protection – preventing underage and vulnerable participation;
- Transparency – clear terms, fair odds, and open communication;
- Self-control – tools to help manage time and spending;
- Support access – resources for those seeking help;
- Compliance – full adherence to Nigerian gaming laws and ethical standards.
Preventing Underage Gaming
BetBonanza strictly prohibits access to anyone under 18 years of age.
We verify every player’s identity during registration and may request proof of age or ID at any time.
Accounts suspected of belonging to minors are immediately suspended and reported to the relevant authorities.
Maintaining Control
We encourage all players to bet responsibly and to keep gaming within healthy limits.
Here are a few practical steps:
- Set deposit or spending limits before you start playing;
- Avoid chasing losses or betting under emotional pressure;
- Keep track of your playtime and take breaks regularly;
- Treat winnings as a bonus, not as guaranteed income.
Our system allows you to set personal limits or self-exclude temporarily if you need a break. To activate these settings, please contact our support team at [email protected].
Recognizing Problem Gambling
It’s important to recognize when gaming habits may become harmful.
You may need to seek support if you:
- Bet more money than you can afford to lose;
- Borrow funds to continue playing;
- Hide your gambling activities from friends or family;
- Feel anxiety or frustration after betting sessions.
If any of these signs sound familiar, consider reaching out for help immediately.
Getting Help
If you or someone you know is struggling with gambling-related issues, we encourage you to seek confidential assistance.
You can contact the following organizations:
- Nigeria Data Protection Commission (NDPC) – for safe gaming rights and privacy;
- GamCare (UK) – international advice and support: www.gamcare.org.uk;
- Gamblers Anonymous – peer-based recovery network: www.gamblersanonymous.org.
BetBonanza’s support team can also provide guidance or refer you to professional resources upon request.
Self-Exclusion and Account Suspension
If you ever feel the need to stop playing, you can request a temporary or permanent exclusion from our platform.
During this period, your account will be deactivated, and all marketing communication will be paused.
Once the agreed period ends, your account can only be reactivated after a written request and a verification review.
Staff Awareness and Training
All BetBonanza employees who interact with customers are trained to recognize early signs of problematic gaming behavior and to act responsibly.
We maintain a culture of awareness, empathy, and compliance across all departments.
Continuous Improvement
We regularly review and enhance our responsible gaming policies to align with evolving laws, best practices, and technological standards.
Our goal is to make BetBonanza Nigeria a trusted, safe, and enjoyable platform for all users.